Privacy Policy
This privacy policy sets out how DeccaTanks uses and protects any information that you provide when using the DeccaTanks website or the DECCA mobile application.
DeccaTanks is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified, you can be assured that it will only be used in accordance with this privacy statement.
DeccaTanks may change this policy from time to time by updating this page. You should check this page regularly to ensure that you are happy with any changes.
What We Collect
We may collect the following categories of information:
Name and contact information (including email address and phone number)
Demographic information such as postcode, preferences, and interests
Authentication data (username, login credentials)
Professional information such as job role or company name
Digital forms and reports (inspection records, timesheets, expenses)
Media uploads (photos, inspection images, digital signatures)
Location data for site surveys (if applicable)
Device and usage information (analytics, crash reports, session logs)
Other information relevant to surveys, service improvements, or offers
What We Do With the Information We Gather
We require this information to understand your needs and provide you with a better service, including:
Internal record keeping and operational use
To improve our products, services, website, and mobile app features
To generate inspection reports, audits, and professional documentation
To provide secure login and personalized user experiences
To send promotional emails about new products, special offers, or other information we think you may find useful
To occasionally contact you for surveys or market research
To support business operations and ensure compliance with industry standards
Security
We are committed to ensuring that your information is secure. To prevent unauthorized access or disclosure, we have put in place suitable physical, electronic, and managerial procedures.
Measures include:
HTTPS encryption for all data transfers
JWT token–based authentication for secure app sessions
Access controls to ensure users can only access their own data
Regular security patches and software updates
Periodic security audits
How We Use Cookies
A cookie is a small file placed on your device to help us provide a better experience.
Cookies help us:
Analyze web traffic
Remember preferences and login sessions
Improve functionality of the website and app
Most browsers automatically accept cookies, but you can usually modify your browser settings to decline them. This may prevent you from taking full advantage of the website.
See below for the List of Cookies We Collect.
Links to Other Websites
Our website and app may contain links to other websites of interest. However, once you leave our platform, we do not control third-party sites. We are not responsible for the protection and privacy of information you provide whilst visiting such sites.
Controlling Your Personal Information
You may choose to restrict the collection or use of your personal information by:
Opting out of marketing communications when filling in a form
Contacting us to withdraw consent for promotional usage of your data
Requesting account deletion and removal of personal information
We will not sell, distribute, or lease your personal information to third parties unless required by law.
Your Data Rights
You have the right to:
Request access to the personal data we hold about you
Request corrections to any inaccurate or incomplete information
Request deletion of your data (see Account Deletion Process below)
Withdraw consent for specific uses of your data
Account Deletion Process
You can request account deletion at any time.
How to request: Email us at [email protected] or use our contact form
What gets deleted: Your user profile, forms, photos, and digital signatures
What may be retained: Business records required for legal or operational compliance
Timeline: Requests are processed within 30 days
Confirmation: You will receive written confirmation once your data is deleted
Data Retention
Data is retained for as long as necessary to provide services or comply with legal obligations. Users may request deletion of personal information, subject to regulatory or operational requirements.
List of Cookies We Collect
| COOKIE name | Description |
|---|---|
| CART | Association with your shopping cart |
| CATEGORY_INFO | Stores category info for faster loading |
| COMPARE | Items you have in the Compare list |
| CURRENCY | Your preferred currency |
| CUSTOMER | Encrypted version of your customer ID |
| CUSTOMER_AUTH | Indicates if you are logged in |
| CUSTOMER_INFO | Encrypted customer group data |
| CUSTOMER_SEGMENT_IDS | Stores the Customer Segment ID |
| EXTERNAL_NO_CACHE | Indicates whether caching is disabled |
| FRONTEND | Your session ID on the server |
| GUEST-VIEW | Allows guests to edit their orders |
| LAST_CATEGORY | The last category you visited |
| LAST_PRODUCT | The most recent product you viewed |
| NEWMESSAGE | Indicates whether a new message has been received |
| NO_CACHE | Indicates whether cache can be used |
| PERSISTENT_SHOPPING_CART | Links to your saved cart and history |
| POLL / POLLN | Poll IDs and responses |
| RECENTLYCOMPARED | Recently compared items |
| STF | Products emailed to friends |
| STORE | Store view or language selected |
| USER_ALLOWED_SAVE_COOKIE | Indicates cookie consent |
| VIEWED_PRODUCT_IDS | Recently viewed products |
| WISHLIST / WISHLIST_CNT | Products and count in your wishlist |
| _GA | Google Analytics tracking |
Contact Information
If you have any questions about this privacy policy, data requests, or account deletion, please contact us:
Decca Plastics Ltd
Unit 2 Victoria Mill
Lincoln Street
Preston, Lancashire
United Kingdom
PR1 6RE
