Victoria Mill,
Lincoln Street,
Preston,
PR1 6RE
These delivery terms apply to every order placed on this website and form part of our Terms & Conditions. By ticking the delivery terms box at checkout, you confirm that you have read and accepted them.
Offloading your order
Unless you have chosen HIAB crane delivery, you are responsible for offloading your order when it arrives. Our drivers do not offload pallet or flatbed deliveries, so please make sure suitable lifting equipment, such as a forklift or pallet truck, and enough people are ready on site on the day of delivery.
If your order cannot be offloaded when it arrives, or the vehicle cannot safely reach your site, the delivery may fail. Waiting time, failed deliveries and re-deliveries are charged separately.
HIAB crane delivery
An 18t HIAB vehicle has its own crane and offloads your order for you, at extra cost. How much the crane can lift depends on how far it has to reach and on the conditions on site, so it is not the same as the vehicle’s payload. We will confirm the lift with you before delivery. The vehicle needs firm, level ground to stand on and clear space for the crane to work.
Plan your installation around your delivery
We recommend that you do not book installers, plant hire such as excavators, or materials such as aggregates until your order has arrived. Decca Tanks cannot accept responsibility for costs you incur because a delivery is delayed or rearranged.
How your delivery options are worked out
The delivery options shown in your basket and at checkout are worked out from the size and weight of everything in your order and your delivery postcode. We check:
- the longest and widest single item, which must fit on the pallet or vehicle bed;
- the total weight, which must be within the working limit of the delivery method;
- that everything fits side by side in a single layer, as we do not stack products;
- who will offload the delivery, which decides between pallet, flatbed and HIAB;
- whether your site has any access restrictions.
Collection from Decca is always available.
Delivery methods and working limits
- Collection from Decca. Collect from our Preston site in a vehicle suitable for your order.
- Single pallet. Up to 1.2m long, 1.0m wide and 2.2m high, and 1,200kg. You offload.
- Double pallet. Up to 2.4m long, 1.0m wide and 2.2m high, and 2,400kg. You offload.
- Triple pallet. Up to 3.6m long, 1.0m wide and 2.2m high, and 3,600kg. You offload. Carrier acceptance is confirmed after you order.
- 2 x double pallet. Two separate double pallet spaces, each up to 2.4m long, 1.0m wide and 2.2m high, and 2,400kg. You offload.
- 3.5t flatbed. A 4.2m by 2.1m bed, up to 1,200kg. You offload.
- 18t flatbed. A 7.2m by 2.4m bed, up to 9,000kg. You offload.
- 18t HIAB. A 7.2m by 2.4m bed, up to 9,000kg. Offloaded by the vehicle’s crane, subject to the lift being confirmed.
These are our working limits. Vehicle sizes and capacities can vary between carriers, and every delivery is subject to final transport confirmation.
Delivery charges and zones
Pallet deliveries are charged at a fixed price for each pallet size. Flatbed and HIAB deliveries are charged by delivery zone, which is set by the letters at the start of your postcode. Zone 1 is closest to our Preston site, and the charge rises with each zone after that.
Your delivery charge is shown in your basket and at checkout before you pay, and VAT is added at the standard rate. We review our delivery prices from time to time, and the price shown when you place your order is the price you pay.
- Zone 1: Local, Lancashire and the immediate North West. PR, FY, BB, LA, WN, BL, OL, M, SK, WA, L, CH, CW
- Zone 2: North of England, Yorkshire and the North Midlands. CA, DL, TS, SR, DH, NE, BD, HX, HD, WF, LS, HG, YO, S, DN, HU, ST, DE, NG, LE, LN
- Zone 3: Midlands, the Welsh borders and the West Midlands. B, CV, DY, WS, WV, WR, HR, TF, SY, LL
- Zone 4: South Wales, the West and Central South. CF, NP, SA, LD, BS, GL, OX, MK, HP, LU, RG, SN, SP
- Zone 5: London, the South East and East Anglia. E, EC, N, NW, SE, SW, W, WC, HA, UB, TW, KT, SM, CR, BR, DA, EN, IG, RM, GU, RH, BN, TN, ME, CT, NR, IP, CB, CO, CM, SG, AL, SL, WD, SS
- Zone 6: South West and South Coast. EX, PL, TQ, TR, DT, BH, BA, TA, SO, PO (except PO30–PO41, Isle of Wight)
- Zone 7: Southern and Central Scotland. DG, TD, EH, FK, KY, G, PA, KA, ML
- Zone 8: Upper Scotland. AB, DD, PH
- Zone 9: Highlands and remote Scotland. IV, KW
- Quoted individually: islands, offshore and Northern Ireland. BT, HS, ZE, IM, GY, JE, PO30–PO41
Postcodes not listed above are priced individually.
Fittings
Fittings ordered on their own are sent by parcel, with a delivery charge for each item shown in your basket and at checkout. Fittings chosen as extras with a tank travel with the tank and are covered by the tank’s delivery charge.
If a fitting’s delivery is priced on application, the checkout lists it and asks you to confirm that its delivery is not included in your total. We will contact you with a price after you order, or you can ring us on 01772 825757 for a price first. Collection from Decca is free for all items.
Deliveries we quote individually
Some deliveries cannot be priced automatically. These are shown as TBC at checkout, and we will contact you with a delivery price after you place your order. This applies to:
- islands, offshore locations and deliveries that need a ferry, including Northern Ireland, the Isle of Wight, the Isle of Man, the Channel Islands, the Outer Hebrides and Shetland;
- sites that need a timed delivery, have restricted access or need permits;
- orders too large or heavy for our standard vehicles, or that need a non-standard vehicle;
- anything outside our standard sizes and weights, or where the information we have is unclear.
Collection
You can collect your order free of charge from Decca Tanks, Victoria Mill, Lincoln Street, Preston, PR1 6RE. We will contact you to arrange a collection time and confirm loading arrangements. Please bring a vehicle suitable for the size and weight of your order.
Questions
If you are not sure which delivery option suits your site, call us on 01772 825757 or email [email protected] before you order.